Sleep Risk-Free
We believe in our mattresses so much that we back every purchase with a 30-Night Free Trial and 10-Year Warranty.
30-Night Free Trial
Sleep on it. Love it or return it — completely hassle-free, no questions asked.
10-Year Warranty
Decade-long commitment to your comfort, no fine print.
30-Night Sleep Trial
We know that sleeping in a showroom for 2 minutes doesn't tell you much. That's why we give you a full 30 nights to try any Softline mattress in the comfort of your own home, on your own bed frame, with your own pillows.
How It Works
Order & Receive
Place your order online. We ship free, pan-India, in 3–5 days.
Sleep On It
Give your body at least 2 weeks to adjust to the new support system.
Love It or Return It
Not satisfied? Contact us within 30 nights for a free pickup and full refund.
Important: We recommend sleeping on the mattress for at least 14 nights before initiating a return, as your body needs time to adjust to proper orthopedic support — especially if you're switching from a spring or coir mattress.
10-Year Limited Warranty
Every Softline mattress is built to last. We stand behind our materials and craftsmanship with a 10-year limited warranty from the date of original purchase.
What Is Covered
- Visible indentation or body impression greater than 1 inch that occurs under normal use with a proper base/support.
- Physical flaws in the mattress that cause the foam material to split, crack, or deteriorate under normal usage.
- Manufacturing defects in the zipper assembly of the mattress cover.
What Is NOT Covered
- Normal increase in softness of the foam material — this is expected and does not affect pressure-relieving quality.
- Comfort preference changes beyond the 30-Night Trial period.
- Physical abuse or damage including burns, cuts, tears, liquid damage, or stains.
- Use of the mattress on an improper or unsupportive foundation (e.g., broken slats, floor without ventilation).
- Mattresses purchased from unauthorized sellers or resellers.
Protect Your Softline Warranty
Your Softline mattress is backed by a 10-year limited warranty. Register your purchase now so your warranty details are securely recorded and easier to reference when you need support.
How to File a Claim
If you believe your mattress has a manufacturing defect covered under warranty, follow these steps:
Gather Details
Have your order number and take clear photos of the defect.
Resolution
We'll review within 3–5 business days and arrange repair or replacement.
Register Your Warranty
Complete the form below to register your Softline mattress warranty. You'll receive a confirmation once your details are recorded.
